HEALTH & SAFETY
In addition to our extensive inventory of service repair parts, we also have a large selection of useful service accessories, both in our main warehouse and on our field service vehicles.
Our technicians are trained, experienced and knowledgeable regarding each of these items. While you have a technicians on-site, you may want to take advantage of their expertise, and product availability, and have one or more of these devices professionally-installed.
If you're a "Do-It-Yourself" kind of person, many of these items are also available for over-the-counter sales.
At GHAC, Inc. we want our loyal customers to receive the best we have to offer. When it comes to the service and repair of Heating and Cooling equipment, there is no better way to ensure this than with our $200 Premium Service Agreement.
There is never a convenient time for your heating or cooling equipment to fail. That’s why the primary goal of every PSA is to prevent equipment breakdowns. However, when problems do occur, we do our very best to limit the inconvenience and expense by providing the following benefits.
Most costly, time-consuming equipment breakdowns can be prevented, and equipment performance and efficiency can be maintained with regular, quality maintenance inspections. Premium Service Agreement customers receive two FREE pre-season maintenance inspections with a Two Free Media Air Filters or Four Free 1" Air Filters included at no cost. That’s a $200 value!
Even with the best maintenance, heating and cooling equipment can still fail. That’s when you need the skill and knowledge of our professional technicians - and repairs to malfunctioning heating and cooling equipment can be costly.
GHAC, Inc. limits the service expense to our PSA customers by providing a 15% discount on all necessary service repair work.
If an unfortunate breakdown does occur, you don’t want to wait days for a repairman. That’s why we provide our PSA customers with priority service scheduling and expedited specialty parts delivery at no additional charge.
We do our very best to make sure that we diagnose and fix every problem right the first time. However, sometimes things are missed or new problems arise. For those instances, GHAC provides a standard service labor warranty of 30 days. Our PSA customers receive an additional 15 days of coverage, plus all replacement parts carry a minimum 1 year warranty.
At General Heating & Air Conditioning, Inc. we make it a priority to provide our customers with prompt, professional service. Our standard service area extends North to South from Oak Hill, OH to Olive Hill, KY and East to West from Barboursville, WV to Vanceburg, KY. Approximately a 60 mile radius from our main office in Flatwoods, KY.
This method of billing provides our customers with a consistent, up-front, worry-free means of receiving and paying for our services.
Each service call within the standard SERVICE AREA* includes a fixed, Diagnostic Fee (see rates below). This diagnostic fee includes all necessary labor, travel*, fuel expenses, etc. for a technician to diagnose the problem with your equipment. Once the technician diagnoses the service problem, the issue and any needed repair work is explained to the customer. Our Flat-Rate repair costs are designed to be very reasonably-priced and are agreed upon before repairs are made so there are no surprises or worries over time or hidden costs. If a return visit is required for the same problem within 30 days**, the return diagnostic charge is free during regular business hours. Repair charges are added as if they were performed on the initial visit.
* A trip charge is added for calls outside the standard service area.
** Premium Service Agreement customers receive a 45 day guarantee.
NO AGREEMENT | PSA AGREEMENT | |
REGULAR HOURS | $80 | $68 |
OVERTIME/WEEKENDS | $120 | $102 |
NO AGREEMENT | PSA AGREEMENT | |
REGULAR HOURS | $100 | $85 |
OVERTIME/WEEKENDS | $150 | $127.50 |
RESIDENTIAL | COMMERCIAL | |
REGULAR HOURS | $80 | $100 |
OVERTIME/WEEKENDS | $120 | $150 |
RESIDENTIAL | COMMERCIAL | |
REGULAR HOURS | $68 | $85 |
OVERTIME/WEEKENDS | $102 | $127.50 |
We’re very proud and honored that you have chosen General Heating and Air Conditioning for your HVAC service needs. Know that we take the service and repair of your heating and cooling equipment very seriously.
If you need the services of our highly-trained, professional service personnel, we want you to have confidence in knowing that we are here – ready, willing and able to provide you with the best service possible.
Each of the items listed on our seasonal accessories are stocked both at our main Flatwoods, KY office and on our technicians' service vans.
We are excited to have you become a member of the General Heating & Air Conditioning family. To schedule an appointment all you need to do is Call Today or Click Here for online chat.